top of page
White Logo Shirt

White Logo Shirt

£35.00Price

  • RETURNS & REFUNDS POLICY – HOODSTENDERS

    Effective Date: 28.06.2026

    Thank you for shopping with HOODSTENDERS.

    We aim to provide quality products and customer satisfaction. This policy outlines the terms relating to returns, exchanges, and refunds for merchandise purchased through our store.

    1. Return Eligibility

    Items may be returned if:

    • The request is submitted within 14 days of receiving the item

    • The item is unused and in original condition

    • The item remains in original packaging where applicable

    • Proof of purchase is provided

    We reserve the right to refuse returns that do not meet these requirements.

    1. Non-Returnable Items

    The following items cannot be returned unless faulty or legally required:

    • Personalised products

    • Digital products

    • Downloadable content

    • Gift cards

    • Sale or clearance items

    • Hygiene-related products where opened

    1. Damaged or Faulty Products

    If you receive an item that is damaged, defective, or incorrect, please contact:

    Email: Hoodstenders@gmail.com

    Include:

    • Order number

    • Description of issue

    • Supporting photos where possible

    1. Refund Process

    Approved refunds will be issued to the original payment method.

    Refund processing times may vary depending on payment providers and banks.

    Shipping fees are generally non-refundable unless required by law.

    1. Exchanges

    Exchanges may be available depending on stock availability.

    1. Consumer Rights

    Nothing within this policy affects your statutory rights under UK consumer law.

bottom of page